TY - CHAP A1 - Noriko Okabe ED1 - Makiko Kondo ED2 - Bala Nikku Y1 - 2020-09-09 PY - 2020 T1 - Emotional Labor in the Airlines: Relation between Psychological Contract Violation, Job Satisfaction, and Empathy N2 - Empathy, as it relates to behavioral counseling, is the ability of the counselor to get into the client’s phenomenological world and experience it as if it is one’s own while putting aside one’s own feelings and accepting the client’s thoughts and feelings unconditionally. Empathy is indispensable not only for forming good relationships but also for healing hurt persons. Especially now, empathy is the essence of care. This book contains chapters that cover transpersonal caring, learning to be empathic in social school, autism and psychopathy, emotional labor, and critical thinking in social work training from a variety of different perspectives. BT - Empathy Study SP - Ch. 3 UR - https://doi.org/10.5772/intechopen.82274 DO - 10.5772/intechopen.82274 SN - 978-1-83880-665-1 PB - IntechOpen CY - Rijeka Y2 - 2021-10-23 ER -