@incollection{Frankovský18, author = {Miroslav Frankovský and Zuzana Birknerová and Lucia Zbihlejová}, title = {Conflict Resolution by Managers}, booktitle = {Organizational Conflict}, publisher = {IntechOpen}, address = {Rijeka}, year = {2018}, editor = {Ana Alice Vilas Boas}, chapter = {6}, doi = {10.5772/intechopen.71618}, url = {https://doi.org/10.5772/intechopen.71618} }