@incollection{Shaikh12, author = {Kamran Shaikh and Vivek Venkatesh and Tieja Thomas and Kathryn Urbaniak and Timothy Gallant and David I. Waddington and Amna Zuberi}, title = {Technological Transparency in the Age of Web 2.0: A Case Study of Interactions in Internet-Based Forums}, booktitle = {Methodologies, Tools and New Developments for E-Learning}, publisher = {IntechOpen}, address = {Rijeka}, year = {2012}, editor = {Elvis Pontes and Anderson Silva and Adilson Guelfi and Sérgio Takeo Kofuji}, chapter = {5}, doi = {10.5772/29082}, url = {https://doi.org/10.5772/29082} }